Platform Backend Outage

Incident Report for Hiro Systems

Resolved

This incident has been resolved.
Posted Jun 03, 2026 - 09:00 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 03, 2026 - 07:21 EDT

Investigating

We are investigating an issue with the Platform API service that began at Jun 3, 2026, 5:38 AM ET.
Additional information will be shared once it becomes available.
Posted Jun 03, 2026 - 05:38 EDT
This incident affected: Platform (Backend).