Mainnet Ordhooks Outage

Incident Report for Hiro Systems

Resolved

This incident has been resolved.
Posted Nov 10, 2024 - 13:50 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 10, 2024 - 10:55 EST

Identified

The issue has been discovered and requires maintenance to resume operation. Updates will be posted here as this progresses.
Posted Nov 10, 2024 - 04:20 EST

Update

We are continuing to investigate this issue.
Posted Nov 10, 2024 - 03:52 EST

Investigating

We're experiencing degraded performance in the Hiro Mainnet Ordhooks and are currently looking into the issue.
Posted Nov 10, 2024 - 01:10 EST
This incident affected: Platform (platform.hiro.so).