API Outage
Incident Report for Hiro Systems


All clients that relied on the mainnet Hiro API. This includes the Explorer, Stacks desktop and web wallets, the stacks CLI, and others. Requests on all endpoints to the mainnet API were unable to be served.

Root cause

After scouring our infrastructure, events, metrics, and third party services, we believe brief GCP network instability is what caused this short outage based on general issues on their status page around the affected time: https://status.cloud.google.com/incidents/7BkNzwMsik35A2V5j6vM#FxgErUaBEZS6pEeX6yiz


Action Items

  • We’ve updated our internal alerting to notify us of cloud-provider issues
Posted Nov 21, 2022 - 11:12 CST

All services are back to operational , we are continuing to investigate the reason behind the outage and will post an update once we have more details
Posted Nov 01, 2022 - 09:00 CDT
We're experiencing a major outage in the Hiro mainnet API and are currently looking into the issue.
Posted Nov 01, 2022 - 08:45 CDT
This incident affected: Services for Mainnet (Stacks Blockchain API), Sites (explorer.stacks.co), and Apps (Hiro Desktop Wallet, Hiro Web Wallet).